Support
We're here to help you get the most out of Nate
Contact Us
If you have any questions, issues, or feedback about Nate, our support team is ready to assist you.
Email: support@teamnate.app
We typically respond within 24-48 hours
Common Topics
- Account Issues: Problems signing in, password resets, or account management
- Subscription & Billing: Questions about your subscription, payments, or refunds
- App Features: Help with workouts, nutrition plans, or using Nate's features
- Technical Issues: Bug reports, app crashes, or sync problems
- Feedback & Suggestions: Share your ideas to help us improve Nate
Before Contacting Support
To help us resolve your issue faster, please include the following information in your email:
- Your account email address
- Device type and operating system version
- App version (found in Settings)
- A detailed description of the issue
- Screenshots if applicable
Other Resources
Privacy Policy — Learn how we handle your data
Terms & Policies — Our terms of service and policies